Privacy Policy

This Privacy Policy explains how Goal Nutrition Pvt. Ltd. (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website — www.goalnutrition.in.
By using our website, you agree to the practices described in this policy. Please read carefully to understand how we handle your data.

Information We Collect

When you visit our website or interact with us, we may collect the following personal information:

  • Name, email address, phone number, and shipping/billing address
  • Payment details (processed securely via third-party gateways)
  • Login credentials (if you register an account)
  • Feedback, reviews, and other information submitted through forms or surveys

We collect this information to provide you with a seamless and secure shopping experience.

How We Collect Information

We gather information when you:

  • Register on our site
  • Place an order or subscribe to our newsletter
  • Respond to surveys, promotions, or customer service requests
  • Use features like live chat or contact forms

How We Use Your Information

Your data helps us:

  • Personalize your experience and recommend relevant products
  • Improve our website and customer service
  • Process your orders efficiently
  • Send order confirmations, shipping updates, and promotional offers
  • Manage returns, refunds, and warranty claims
  • Communicate important account or policy updates

Data Protection & Security

We take the privacy of our customers seriously and use advanced security measures to protect your personal information:

  1. All data transmissions are encrypted using SSL (Secure Socket Layer) technology.
  2. Payment details are processed by verified payment gateways and are never stored on our servers.
  3. Our website and systems undergo regular malware scans and security audits.
  4. Access to your personal data is restricted to authorized personnel only.

Cookies

We may use cookies to:

  • Improve your browsing experience
  • Remember login sessions and shopping cart data
  • Analyze traffic for better service

You can disable cookies in your browser at any time, though this may limit certain site features.

Third-Party Disclosure

We do not sell or trade your personal information.
However, we may share data with:

  • Trusted service providers (payment processors, shipping partners, analytics tools)
  • Legal authorities when required to comply with the law or protect our rights

All third parties are required to maintain strict confidentiality and use data solely for the agreed purpose.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their policies before sharing any personal information.

Children’s Privacy

Our website and products are intended for use by individuals aged 18 and above.
We do not knowingly collect information from children under 13 years old.

Your Rights

You have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent to marketing communications
  • Request a copy of the information we hold about you

To exercise your rights, please contact us at support@goalnutrition.in.

Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

For any concerns, questions, or complaints related to privacy:
📧 support@goalnutrition.in
📞 +91 – -3379604591
📍 Goal Nutrition Pvt. Ltd., India